FAQs Spiral Staircase

At a Glance
Stair Lighting Kit Facts

Our StairLighting System kits are designed for safety. We strongly advise you to light every step, to ensure your safety.

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Stair Lighting System, LLC's customer service goal is simple: We are committed to providing our customers total satisfaction. 

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Should I install a light on every step?

Our Stairlighting System kits are designed for safety. We strongly advise you to light every step, to ensure your safety.

My spiral staircase does not have a tread with an overhead to install the lights under. Can I install a Stairlighting System kit on this spiral staircase?

Yes, you will use our custom stainless steel brackets to mount the light system underneath the steps, for this stair lighting installation.

Can spiral lighting kits be installed outside?

Yes, please visit our www.DecklightingSystems.com website to view the Outdoor Spiral Stairlighting Kit & details

Can the light assembly plugs be removed from the main patented track?

Yes. The plugs can be removed by gently placing a small flat bladed screwdriver between the light assembly plug and the main patented track wire and prying in an upward direction to remove the plug(s).

Why won’t the tape adhere to the patented track?

The patented track was not sufficiently cleaned with the alcohol swabs and allowed to dry completely, before installation.

The tape was not pressed and/or attached firmly onto the patented track.Thoroughly re-clean the patented track with the alcohol swabs, allow the area to dry completely before firmly attaching the tape to the patented track.

Why won’t the patented track adhere to the stairs?

The area where the patented track is installed was not sufficiently cleaned with the alcohol swabs and allowed to dry completely, before installation. Thoroughly re-clean the area where the patented track is installed with the alcohol swabs, allow the area to dry completely,before installing the patented track onto the staircase.






Please call us to help you design your Stair Lighting System and for help finding a dealer near you (888) 307-5531
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